All work

Work · WhatsApp bookings · 2026

KiDaFlow

A WhatsApp and Instagram booking assistant that answers, qualifies and confirms shoots for a Nairobi photo studio.

The outcome

Hours → minutes

DM reply time

Stack

  • ManyChat
  • n8n Cloud
  • Google Calendar
  • Sheets
  • WhatsApp

System

WhatsApp bookings

Year

2026

01 · The context

Built through KiDaFlow for a photo studio that books most of its sessions over Instagram DMs. Whenever the team went out to a shoot, new bookings sat unanswered.

02 · What was breaking

A lead would message. The studio replied hours later, between edits, and by then the lead had booked someone else. The founder answered every pricing and availability question personally.

03 · The approach

  1. 01ManyChat greets every message within seconds.
  2. 02The conversation branches by what the person wants: pricing, availability, personal, group or brand shoots.
  3. 03For personal shoots it asks for a birthday, so the studio can send a wish on the day and offer a repeat shoot.
  4. 04Qualified bookings go to n8n, which checks the calendar, holds the slot, logs it and confirms back to the client.

04 · Shipped

A 44-step flow, tested end to end before it went live.

05 · The receipts

44

Steps automated

Minutes

DM response time

≈ 8/week

Founder hours saved

Next

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